Return Policy

At MAD Property and Tech LLC, we strive to ensure complete satisfaction with our services. This return policy outlines the terms and conditions under which services may be cancelled or refunded.

Key points to remember:

• •All service agreements are subject to the terms outlined in your contract
• •Cancellation requests must be submitted in writing
• •Refund eligibility depends on the type and stage of service
• •Custom solutions may have different return conditions

Consultation Services

Initial consultation fees are non-refundable. However, if you are not satisfied with our recommendations, we offer a complimentary follow-up session to address your concerns.

Property Management Services

Monthly property management contracts can be cancelled with 30 days written notice. Any prepaid fees for the current month will be prorated based on services rendered.

Technology Solutions

1. Submit a cancellation request via email or written notice
2. Our team will assess the project status and completed work
3. A refund calculation will be provided within 5 business days
4. Approved refunds are processed within 14 business days

Our refund process is designed to be transparent and efficient:

Please note that depending on your financial institution, it may take an additional 3-5 business days for the refund to appear in your account.

If you have questions about our return policy or need to initiate a return, please contact us through any of the following methods: